Cameback player with Valve “new player experience”

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After a long time i haven't play dota. Right now I have little time to play my favorite game but i forgot my main account (Divine 4 when i left) so i created new one and start to play unranked. I have tried for the last 2 days now i can't even queue game (SEA/Japan) . everytime i spent 30 min queue and didn't get any result. So this is all kind of "New player experience" Valve was been doing ?

I researched reddit have several posts about this. All has been ignored like nothing happening.


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