Categories: DiscussionFortnite

Epic Games refuses to give me my account back

Today, I went to log onto my account, but i could not log in saying "sorry the credentials you are using are invalid." and when i went to forgot your password, it said "sorry, your account was not found." I immediately put in a request saying what happened to my account. They then asked me to provide my public ip address, account creation date, invoice ID, locations where purchases made, original display name, last 4 digits of payment, date of last login, names of other accounts connected to my Epic account.

For some background. I made this account around 2017.

I have not brought anything with a credit card with epic games, as all the games i brought were for free during a certain period of time.

I gave them the correct location of where these purchases that were made.

I provided the correct display name for when I played the game.

They asked me to provide them one of the oldest official epic games receipts that was sent to my associated email. But as when i went to find a receipt all my emails related to epic games were GONE. No past 2fa emails NOTHING.

So Reddit, what do I do?

Gamer

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