4Game

(03:10:58 AM) *** MarekC2005 joined the chat ***
(03:10:58 AM) MarekC2005: Email: Cut of coz of my privacy
(03:10:58 AM) MarekC2005: Hello my account got banned and i have never did anything against rules of CoC Eula or Tos but my Account got banned
(03:11:09 AM) Quinsible: Hello, I'm Quinsible.
(03:11:22 AM) Quinsible: Did this happen on the Epic account you're currently logged in with in the Epic website?
(03:11:35 AM) MarekC2005: yes
(03:11:54 AM) MarekC2005: im able to play on me alt account but im not able to play on my main
(03:12:15 AM) Quinsible: Thank you for letting me know. After checking, I can see that you currently have a few tickets opened where my colleagues are already assisting you. In this case, I can recommend proceeding with one of them, as this ensure a faster investigation.
(03:12:27 AM) Quinsible: You can find your tickets in the email address you used to open them.
(03:13:11 AM) MarekC2005: i know but all of them say they dont have any informations about my ban or something like that
(03:13:40 AM) Quinsible: I will need 1-2 minutes to investigate and I will be right back.
(03:16:39 AM) Quinsible: Thank you for waiting. In order for me to share what I was able to find, we will need to verify the email on your Epic account.
(03:16:48 AM) Quinsible: To do so, I will now send a separate verification email to it.
(03:16:56 AM) MarekC2005: sure
(03:17:45 AM) MarekC2005: done
(03:18:19 AM) Quinsible: Thank you for using it! After checking, it seems that Fortnite has been permanently disabled on your Epic account due to a violation of our EULA/TOS/CoC
(03:18:31 AM) Quinsible: AS this is the case, we are unable to bypass this restriction or remove it.
(03:18:46 AM) Quinsible: For more information regarding our EULA, TOS and COC feel free to check the links below:
(03:18:51 AM) Quinsible: — Code of Conduct: https://www.epicgames.com/fortnite/en-US/news/fortnite-code-of-conduct
–EULA: https://www.epicgames.com/fortnite/eula
–TOS: https://www.epicgames.com/tos
(03:19:00 AM) Quinsible: Would there be anything else I can help with?
(03:20:10 AM) MarekC2005: but i have never used any program or never did against rules on that account why it got banned ?
(03:20:52 AM) Quinsible: I understand how important it is for you to resolve the issue at hand, however, as Fortnite was disabled on the account due to a violation of our EULA/TOS/CoC, we are unable to remove the restriction or bypass it.
(03:21:01 AM) Quinsible: Is there anything else I can assist with?
(03:22:20 AM) MarekC2005: i want to know reason why it got banned there is nothing anyone have said why why everyone is trying to hide something from me i want straight anwser why it got banned
(03:22:57 AM) Quinsible: If there isn't anything else I can help with, I will have to close this chat to assist other players. But feel free to contact us again if you ever have any other questions or issues.
(03:23:00 AM) Quinsible: Take care and stay safe.
(03:23:03 AM) *** MarekC2005 left the chat ***