My friend got me into this game a few months ago. I at $800, my friend at $500. It has been rocky the whole time. We have been asking valid questions in their Telegram, never aggressive or mean, just asking for more communication or explanations for sudden changes (like changing the price of an item from 1500 to 15,000) or about the very buggy launch they had. There were a few red flags there. We were threatened a few times with being banned for asking questions. Basic things like clarification on how their systems worked or pointing out bugs.
For example, I bought a Gecko on their market place, put it on my land to farm, and it was dead and already a 4th used up. There was absolutely no way to see this in the marketplace. When I asked about this I was met with "Why would you buy there? You should have just bought from someone here". I explained why it was concerning and how it'd look to newcomers. I was told to drop it or I would be kicked after just the two messages.
It was a shit show the whole way, but today they finally reset everything and things were finally looking great and like everything was working. I was thrilled and wanted to invest more. I found a gecko on the marketplace I wanted to buy, but having been burnt once (which they fixed with the reset), I asked in the Telegram if the marketplace geckos had also been reset. The Dev representative from the game responded with "Use logic". I said they could potentially be two different situations and that I just wanted to check before I bought. I was told to "Use my brain". I told them that that was an offensive thing to say and that's when the shit hit the fan. I was told "I don't care" by the Dev so I tried to explain why using an apology of a store owner mocking his customers for asking the price of something unlabeled. He replayed "I don't work for you." He then continued to tell me I was stupid because he was using sarcasm to make a joke. To which I replayed "Intent vs Impact" and that sarcasm doesn't work on the internet. I also told him I was offended by his actions and that it was really toxic way to handle the community and their customer service. He said, "we don't have customer service".
It went on like this, at no point was I mean or rude, but he kept saying I was a "gen z moron" or that I am "just a poor idiot" and to talk to him once I was a millionaire because "I'm not worth his time otherwise". He then deleted all of my messages and kicked me from the group.
I tried to screenshot as much as I could from the conversation, but it's on my work computer, so it'll have to wait. He messaged me right after kicking me. I've included those screenshots from my phone in this post.
I am just dumbfounded. Why someone would double, triple, quadruple down on saying/showing that they don't care about their community? I just needed a "yes" or "no" but instead I got a raging asshole. Someone from the group messaged me afterward and said that he was kicked too after he said "Did you really just delete all of that guy's messages and kick him? He just asked a simple question and you started to berate him".
So yeah, devs are total assholes that hate their community. 100% do not invest in this project. Wouldn't be surprised if it was just a money laundering thing.
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