Hello everyone, this is Astiberon, many people know me as a person who found a lot of bugs in the game and published them. I got into a very unpleasant situation. A lot of expensive things were stolen from me, fraudulently.
Can you please tell me how can I return my items that were fraudulently stolen from me?
This person created exactly the same trade, he changed the avatar and nickname on his account, because of which I decided that I was sending items to my brother.
As he later explained to me, he was recently deceived in the same way and he decided to compensate for his loss through me.
Can you please tell me if Steam support can help me in this situation? Track my recent trades that show that my items were sent to another person with the exact same avatar and nickname. Cancel these trades so that the stolen items are returned to me. Is it possible?
Although I have always been a neat and attentive person, I did not expect this in any way. I really thought that nothing would happen because I was sending items to my brother, but it turns out there is a way to spoof the trade.
Any help would be greatly appreciated, these things are very dear to me, since the total amount is about $1K.
Sorry for my English, I used a translator.
UPD:I submitted an extended request to Steam Support, but it was closed with no response after an hour.
In this appeal, I described in great detail the situation and how the fraud occurred. I sent links to accounts where my things ended up. They still have my brother's avatars and nickname on them. And in the inventory there are only my things that he stole, except for them there is nothing there.
UPD2:I sent the request again, but it was closed again. I didn't get any response. Closed without any explanation.
I provided all the evidence that it was indeed theft, by deception. I've attached links to the steam profile where my stuff ended up.
Support can track my trades and make sure that the items went to another person with the same avatar and nickname. But I don’t have this person as a friend, he has an empty profile and an open inventory, in which there are only my stolen things.
UPD3:
HT-CXV8-8R6W-X3FM
This is the code for contacting Steam support. There everything is described in great detail how I was deceived. As well as links to the account where the stolen items are now located.
If anyone at Valve reads this, please help. I know of several cases where Reddit has solved similar problems. I hope mine is on this list.
Source: https://www.reddit.com/r/DotA2/comments/10hzowp/numerous_expensive_inventory_items_have_been/